But many users reported that their PC cannot recognize the WD My Passport Ultra. Connect device with system via USB and via wifi Check in device manager, under “disk drives” and also under disk management Reply back with photos attached. If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Tried reseating the USB connection and rebooting again and its not showing up at all. You’ll be prompted to upgrade when you click Update All.). Corrupted file system or bad sectors makes WD drive unreadable, 5. My device lights up, spins, and shows up in Device Manager under Disc Drives, but doesn’t show in Disk Management. You can set it to run automatically to your schedule. Reconnect the WD drive via a new USB hub or to a new computer. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. 2015 MacPro. Right-click on the Windows icon and select "Device Manager". ... with a correct file format and a drive letter. EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. Step 3. Hopefully you find this article helpful. Go to Details tab > Set Property to be Hardware Ids. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. This way applied to the situation that your … Repeat to uninstall each USB controller one by one. The 3G drive does not show up not the screen, does not show in Finder, and when I click to do a backup, it is not a choice. When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. If you need more space, delete some useless files on it to free up space. If you cannot find the files on the Passport, and you still have your old computer, use a USB high capacity flash drive to copy/paste by comparing dates. I copied a bunch of movies in but when I got home and tried to watch the movies in my laptop, the drive is not showing under my computer. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. I think I disconnected incorrectly. WD Backup not seeing my drive may be caused by various reasons. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. Driver Easy will then scan your computer and detect any problem drivers. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  First, please check the ports on both the external drive case and the Mac. If you have any questions, ideas or suggestions. Step 2. Step 2. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. Reinstall USB Controller. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. For further issues related to the WD passport, check the questions and answers below. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. You can change the ports to … Check the cable and port. Click the Software & Downloads tab and select the WD Backup software from the displayed list. 4) Restart your computer to see if your WD product could be successfully detected. Test the device on another computer. Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. A Universal Serial Bus (USB) Controller is a chip or device that enables the … 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). 4. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. Copy and backup important data from your WD hard drive to another storage device. After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. Your computer may not even able to detect it from File Explorer. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. My Western Digital My Passport is not being detected. Not to worry. As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. Alter My Passport Drive Letter To Make It Detectable First, right-click on the ‘Windows Logo’, then from the options list choose ‘Run’ option. Step 3. Method 1: Initialize WD hard drive in Disk Management. Cntl … After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. When it has completed, click "Finish". You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page). Expand Device Manager and right-click the WD My Passport Ultra drive. Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Select "Search automatically for updated driver software", wait for the process to complete. Step 4. The first … Accordingly, there are many reasons that may cause your external hard drive not showing up. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. Please help me And donot buy western digital hard drives as they will not solve your problem You will loose your data. Replacing the USB cable. Try Quick fixes when WD hard drive is not recognized by Mac. The WD My Passport drive allows you to back and saves your files.Proceed with the steps that are given below to perform a backup to WD My Passport drive. Or you can take your WD drive to a local hard drive repair center for professional help. ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. A proper connection is the most basic … I have a WD Ultra Passport. My Passport Essential SE 1TB USB 3.0 is not showing in My Computer or even on a Sony Blu-ray Player or a different PC. In situations where you are unable to detect your hard drive. 3. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. WD My Passport Ultra Not Detected in Windows 10 [Solved]. You can open Device Manager to check and fix the issue. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. Copyright © EaseUS. You can solve it through updating your USB controller software. ALL RIGHTS RESERVED. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. Hey all, I’ve had some frustrating problems with my external drive (P/N: WDBAMB7500ABK-00). When WD Backup is opened, The WD Backup Drive Helper process should start running. Search and find some manual guide online to check the physical error on your WD hard drive. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". WD Passport is not showing under Computer Menu I bought a 1TB WD HDD a week ago. Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Step 4. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. Step 6. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Press Start + … (If you are not professional, please try this tip. Be sure to choose only driver that is compatible with your variant of Windows versions. Step 5. But many users reported that their PC cannot recognize the WD My Passport Ultra. Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. It's not showing up on my desktop. 2. If there is no letter, try to assign one. Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". I have switched cords with the one that works and it makes no difference. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Universal USB controllers drivers are outdated. Right-click on Unknown device > select Properties. However the device itself is … When I plug the drive in, the light comes on, and it beeps. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. Then click OK to save the setting. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. jamtomall October 15, 2015, 2:41am #5 Thanks but I have connected it directly with the orignal cable (short - about 6 … In the ‘Run’ dialog box, write the command ‘diskmgmt.msc’ in order to open Disk Management. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. In Control Panel, go to Devices and Printers. Check the fixes and follow tutorials below to get rid of this issue immediately. Hi again, the problem could be that the passport is not receiving enough energy from the PC, be sure to connect the passport directly to the PC, avoid using USB extension cables or USB hubs. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. Restart your computer and insert/plugin your passport again into PC. All-round disk & partition management software for personal and commercial use. Download it, you can easily make your WD external hard drive show up on the computer again.Â. 1. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. A faulty USB port/cable, or a damaged USB hub on PC, 2. It's not showing up in Device Manager. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. Right-click on the Windows icon at the left corner and select Device Manager. Plug it to another USB port. At last, reboot your PC and then insert My Passport device and check if it is working or not. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". 2) Type diskmgmt.msc in the box to open Disk Management. Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. There are two ways you can get the right drivers for your USB controller: manually or automatically. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. Step 4. 1. Step 2. Step 7. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. 2. 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And corrupted File system, External/Internal hard drive not showing up or not works and it makes difference. Today it isn ’ t even showing up in Disk Utility, but today isn... Any questions, ideas or suggestions its not showing under computer Menu I bought a 1TB HDD. The Pro version which comes with full support and a drive letter and select device Manager successfully! Computer, thus make sure to choose only driver that is compatible with your WD drive unreadable 5. Reinstall USB controllers on your Windows is old, corrupted or the WD Backup software fix... Supports repairing corrupted File system feature supports repairing corrupted File system '' ideas or suggestions Ultra.. Click `` Change drive letter be caused by various reasons reinstall USB software! Tried another USB cable or on a Windows PC out whether the still! Can selectively follow below 4 methods to get problems fixed and repair the not detectable WD drive has assigned. Download it, you shall be able to access the drive letter beside the.