Hi, I have a my passport 1TB external non wireless hard drive. Please help." Referencing it by its IP address. I am having the same issue as you after a recent Windows update. At the time of the W10 upgrade, that ability and view continued to exist after the upgrade. When I access the device manager, under disk drives, it shows "WD My Book 1140 USB Device". Powered by Discourse, best viewed with JavaScript enabled, Windows 10 Cannot access My Book Live with File Browser. Have you the latest build of Windows 10 and are current on all the updates. However the device itself is … I’ve had no problems accessing any of the NASs with the original build and the current builds of Windows 10. The tool for drive mapping is really pointless, as you can do this with a simple right-click > map drive anyway…. Here are the ways to ways to resolve external hard drive not showing up issue and steps to recover data from an inaccessible drive using the most trusted Stellar Data Recovery software. Have you the latest build of Windows 10 and are current on all the updates. Then, you won’t be able to open it to use the files stored on it. Is there a setting I can use to have Acronis just COPY the files to my External disk so I could access them as needed? Today, when I connected it to the computer, it doesn't show up in Windows Explorer at all. WD Cloud not showing in File Explorer After re-installing Windows 10 on my Lenovo X1 64 bit I can't access WD MyCloud via File Explorer any more. Fix: CD/DVD Drive Not Showing Up in Windows Explorer. All went well except that I can now no longer access files on my LAN networked WD My Book Live in the normal manner, using File Explorer. The possible reason is that some malware or virus attack your hard disk, USB drive, or other memory storage device. when I open an file explorer window, sometimes there is everytihg, but most of the time, there is just "desktop" and it is searching.I have to manually right click and open new explorer to get it to show all drives and locations. Powered by Discourse, best viewed with JavaScript enabled, MyBook Essential Not Showing Up In Windows Explorer. Hi, I upgraded from Windows 7 (64-bit) to Windows 10 yesterday. so i ran some command in ubuntu terminal n the result is this - ubuntu@ubuntu:~$ dmesg | tail -n 20 [ 1185.388859] sd 5:0:0:0: [sdd] Sense not available. Fix USB Drive Not Showing up in File Explorer in Windows 10. • It shows up on my disk utility. Corrupted registry keys may be causing issues with connecting toyour CD or DVD drive. Log in to the MBL’s dashboard to discover it’s IP address. I just purchased a 24" all in one desktop from Dell with Windows 10 for video/picture editing. My PC, which is a W7 … Then the IP address of the drive appears listed in the directory tree, but only as long as it is open. As per my first post, the build is 10586.17 and yes I ran updates. I ran this, and it immediately identified the network drive corresponding to the My Book Duo. Also, the activity light on the front of the drive is constantly flashing. Works everywhere else that I am not running Windows 10. Press enter on the keyboard and see what happens. I can access the drive by IP using FTP (Filezilla) without any problem. There’s a whole list of them that you need to fix but it’s a fairly simple process. . 7 minutes read. Please remember to … We have a MyBook Essential 2.0 TB External Hard Drive that will not show up in Windows Explorer. Using the ip address takes me to the device web page. When I connect it … Unfortunately, that lead to its own set of problems which forced me to consider either re-setting Win10 or roll-back to Win7; I chose the latter, for now. Solve external hard drive missing in Windows 10 step-by-step. Fix USB Drive Not Showing up in File Explorer in Windows 10. On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. Computers/NAS not showing up in Network ->Windows Explorer after th2 u in Network and Sharing. wd external hdd show up in device and manager but not in file explorer, its in warranty n i need data from it. I need to reformat this drive for a mac and it is not showing up … Is that what you are asking? Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; Browsing the forum, I see I am not alone in experiencing similar issues with Windows 10 and MyBookLive access. But its not showing up on my desktop. The device manager also says it's working properly. WD My Book external HDD Will not show up in Windows 10 I am trying to get a WD MY Book HDD connected to my PC running Windows 10. When I plug the drive in, it does not show up in Windows Explorer. How is the drive showing on disk management? My Computer) ?? The drive may be disabled or offline. All replies text/html 6/21/2019 1:40:45 AM HK.Leon 0. Restarting my PC then reconnecting. When I plug it in, I hear the machine inside starting up and the white light starts to blink for a few seconds then it stops. 5) double click on it to see if it works (cmd / bat extensions should be interpreted by Windows as command type of stuff). I used win 8.1 and HP 450 ProBook laptop. My nas devices are not showing in Windows File Explorer - Network, (Windows 10 build 15063.332). The only way I can access the folders/files from there is to right click on the icon and select Open. The computer recognizes the drive, as it does show up in Device Manager, but isn’t shown in Windows Explorer. assistant in 5 minutes! When the hard drive is not showing up in File Explorer but appears in Disk Management, you can try the following methods. It … Just windows firewall and the router firewall. And all these threats can hide or even delete your files so that you won't see them in the folder. %windir%\system32\secpol.msc /s. I’m doing an update on windows now hoping that this will help. As the title says. Can anyone help me to backup the data from my hard drive. Windows 10 build 1511 is a bit different where you can now use the product key on the COA sticker attacked to the computer, if it’s not been worn away. The above users' stories are telling the same thing that happens to a Solid State Drive (SSD), which does not show up as other connected hard drives. Some reported that the USB or external hard drive is not showing up on My Computer or File Explorer but showing in Disk Management. Cheers. Many factors can cause files not showing in folder or Windows Explorer not showing folders. My Passport shows up in Device manager but not file explorer. DLG recognizes it as a logical drive, but not a physical drive. My laptop was running on W7 for 12 months before I upgraded to W10. How to access Disk Management in Windows XP, Vista, 7 or 8 to manage hard drives, Also you can try testing the unit with the DLG Tool, How to test a drive for problems using Data Lifeguard Diagnostics for Windows, Disk Management gives me a message saying Connecting to Virtual Disk Service…. I store all my music files on a Western Digital Network Drive (WD My Cloud) in a Public folder (available to anyone Ive given access to the WD My Cloud drive). Surely if this Discovery Tool does not resolve the issue, WD need to come up with a proper solution. Did this also resolve the issue of you drive not showing up under the Network tree? Also, just make sure that the Workstation service is enabled, started and configured to start automatically with Windows. I'm a Mac girl so forgive me if this is a dumb question. To access by IP in File Explorer’s address bar start the file path with \ and then right after the two backslashes type the IP address. I don't know where goes wrong. Try access the NAS the I’ve explained. R. RanchoBurger Commendable. If, as you suggest, this issue with MyBookLive might only be resolved with a clean install of the latest Win10 build, and not the upgrade version, that’s something I need to carefully consider. Sign in to vote. Since then my EXT HDD will not show up in my computer. This can … As said before, files not showing up in folder or Windows Explorer not showing folders may be caused by Windows 10 update. The issues you’re having are, honestly a puzzle. The external hard drive may be having issues, such as damage, or unallocated disk space. Others said that external hard drive shows in device manager but not disk management. I have been having issues with my WD MyCloud NAS not showing up under Network on the left navigation pane of File Explorer. I've also tried removing and unplugging the device. And, can I deleted one of them? So I have an 2TB WD external hard drive that won't open on my comp. It’s just this issue of not being able to browse for files on the drive with File Explorer, or with the file browsers on any installed programs, in the normal manner. So, if the IP address of your NAS would be 192.168.1.40, you would see . No third party firewall programs. Network Devices Not Showing In File Explorer. Nov 23, 2016 #1 It does show up in computer management but all options are grayed out except for "delete volume" and "help". I’ve tried to induce same or similar issue on a MBL-Duo I’ve got and it just keeps on working. I upgraded from windows 8.2 to 10. It used to work in previous builds but has now stopped with the latest windows update (again). You’ll find the information on the page shown ., . Hi Brian,Yes, the drive now is shown under the network tree. Unlike some other people with this problem, my hard drive isn't showing up on my PC (Windows 7) or my husband's Macbook Air, and although it has a flashing blue light when plugged in, it isn't making that spinning sound, which has me worried it might be a gonner. List of all WD firmware and software available for download. Running Windows 10 on an Asus K55N and connecting a Seagate Free Agent Go Flex Desk 2TB external drive. Windows 10 is not on build 1511. Can anyone tell me how to make windows 10 see my files… At first it worked fine but just as of lately it stopped working. in General Support. When I … As you can see above, my computer detects that I have an Elements drive connected but it is not showing up in file explorer. Previous Next Sort by votes. Do they even read these pages ? Since upgrading to Windows 10 I have had sporadic issues viewing the files from a WD My Book Live via file explorer. I wonder if the behaviour of this on Windows 10 build 1511 has changed. Forums. Although external hard drives have brought as great convenience in daily life and work, there are chances that they might fail to display some of their files or even seem to have lost them completely, despite the disk capacity in disk properties being shown as utilized. My WD My Book essential external hard drive suddenly won't get recognized by the computer. Thing is, I upgraded from Win 7 to Win10 and everything just kept on working, but everyones’ computers are configured unique. The only problem is that there’s a bug in Windows 10 1803 where network devices don’t appear in File Explorer. Windows assigns those drives a permanent drive letter, but hides them from view by … Thanks, I’ll try my best to those answer those questions that I can, but I’m really not familiar with some of the things you ask. Empty drives mostly refers to drives with removable media–such as card readers–that are permanently connected to your computer but may or may not have actual media plugged in. Iam running 8pro 64 bit. She instructed me to download (from the WD downloads section of the WD webpage) a program called “WD Discovery”. We have a MyBook Essential 2.0 TB External Hard Drive that will not show up in Windows Explorer. If you are facing this odd issue, here are some things you can try and fix external USB drive not showing up in File Explorer in Windows10. When I connected it to my PC, it does not show up in the File Explorer nor Disk Management. support.wdc.com If I right-click (opposite button if you swapped button) and then select Open from any NAS icons in the Storage category then all the network shares appear as they should, but the NASs are referenced by IP address and not name. If you are facing this odd issue, here are some things you can try and fix external USB drive not showing up in File Explorer in Windows10. Check if USB/external hard drive detectable in Disk Management. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. However when I opened Device Manager it was listed under "Disk Drives" and "WD Drive Management devices." All my other machines see the NAS as a computer in File Explorer (Win 7). Hardware . I’m having a hard time finding the policy editor in win 10. When you encounter a similar issue, you can follow the guide listed below to fix it effectively. I am able to create network mappings to the shares using the UNC (\ \nsa325\sharename), no problem. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. I am having a strange problem with my external hard drive for my backups. The last step of the wd discovery software’s scan for drivers allows you to assign a “letter” to each drive, and that name is the one that shows up on the network tree.The link to the WD Discovery download page is the following: Note it shows two entries for My Passport 1TB (X:). I have a WD Mybookworld network drive connected directly to my computer but it is not showing up under "Network" in explorer for some reason. Hope this helps others in the same situation, I must say It is the first time in my life that calling tech support phone number led to an immediate and successful resolution of my problem, so kudos to the WD tech team, at least the one servicing the middle east which is where I live! Would be nice if they did appear under the Computers category. To fix these external hard drive issues, this troubleshooting post will be helpful for you. 1) open a text file with notepad. WD My Cloud does not show up as Computer in Network Map I have two W10 PCs on home network. The light is blinking on the device and I can hear the drive spin up when I turn on the power. External Hard Drive Not Showing Up in File Explorer. There’s one more step, but it’s optional. I haven’t reinstalled Win10 as yet, but if/when I do I’ll see if this WD Discovery tool resolves the issue. 2015 MacPro. Installing the latest build of Windows 10 may fix this issue. However, it is not showing up in the Disk Management or File Explorer in Windows 10. Here is a screen shot of the left hand panel of File Explorer. I connected Mycloud EX2 Utlra, I can see mycloudex2ulra under Network in file explorer, but when i click on it, it popup "Windows can't access \\mycloudex2ultra" Thanks. Can you use File Explorer to access network shares using the MyBookLive’s IP address instead of it’s network name? That comes through Windows update. Microsoft is aware of this bug and there is a fix for network devices not showing in File Explorer. When I installed Win7 there were no such issues to deal with. List of all WD firmware and software available for download. Actually, after posting I ran into some problems, unrelated to MyBookLive, that forced me to recover a disc backup I had made after the Win10 with Acronis True Image. The computer recognizes the drive, as it does show up in Device Manager, but isn’t shown in Windows Explorer. WD My Cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless Windows 10 users complaining of not being able to access their WD My Cloud accounts ever since their upgrade to Windows 10. If I click on the icon it just opens up the MyBookLive UI log-on screen. It’s because I should also be having major headaches with my MyBook Live Duo, and I’m not. I upgraded from Windows 7 (64-bit) to Windows 10 yesterday. The Win10 build that was installed is 10586.17. BTW - I’ve tried rebooting the MyBookLive drive, but no change. At that time, my WD NSD device showed up on the network map as a computer and as such I could map drives easily. As you are considering a clean install, make sure you create an installation DVD for the version of Windows you are using and use Balarc Advisor to get all your software licence keys. The duplicate drive icon should immediately disappear from Windows’ File Explorer. Good luck. The Windows Operating System assigns one letter of the alphabet to every single drive that is attached to a computer. I know there are a million posts about this issue, but I haven't come across one that fixed my issue and I really don't want to have to shell out a ton of money recovering my data. I have WD external drive 120gb (USB) . Not by referencing the MBL by name. Storage. By Kevin Arrows August 16, 2018. If you can, run the following command on a command prompt started with administration privileges: Under the Public folder, I have several sub-folders: Shared Videos, Shared Music, Shared Docs, Shared Pictures, etc. I was able to find a solution that fixes this and makes my NAS appear in Network as expected. You will need administrative rights to do this. External hard drives back up your most important files, but what happens when they malfunction? But, my actual files do not show up, they are the .data files.... Not What I wanted. It's not showing up on my desktop. So I have an 2TB WD external hard drive that won't open on my comp. Have you got any third party firewall programs? It historically has fixed itself when new Windows updates have installed but not since the last month. If it works, is the setting shown the same on your computer? Hello, Thank you for posting in this forum. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. This can be caused by any of the following: Your drive does not have a drive letter assigned to it in Disk Management. although it was working on the same laptop when I use win 8. . When I open either one of them the same file and folder list appears Why does that drive it show up twice? Microsoft is aware of this bug and there is a fix for network devices not showing in File Explorer. Depending on your system configuration, File Explorer might not show the external USB drive if it is completely empty. It looks like your WD My Passport has 2 unallocated partitions, meaning that these capacity are not accessible or used, you can basically make that space available by formatting the … From what operating system did you upgrade to windows 10? I know it is working properly because I can manually type in \\mybookworld it will show up but once i close that window it's gone again. When looking for attached hard drives, USB flash drives or CD and DVD drives using Windows Explorer, you may notice that some drives are not seen in Windows Explorer or the drive may disappear after a short time or when Windows resumes from Sleep or Hibernation. The problem has become so severe that some Windows 10 users have even resorted to rolling back to Windows 7 and Windows 8. In Windows 10, as well as earlier Windows operating systems, an external storage device not detected … Use the IP address you assigned to your (Network Addressed Storage) NAS or the router assigned to your NAS. When I open the network location with File Browser the MyBookLive icon is there as a Storage , but it is not listed in the directory tree at the side. Also, just make sure that the Workstation service is enabled, started and configured to start automatically with Windows. This way applied to the situation that your … All I can tell you and everyone else is that I upgraded to Windows 10 and it just all worked and is still working. After closing, it disappears again. I have some very important data on it. . But if I right click and select Open, I can access all of the drive folders. I have a WD Ultra Passport. I have found a solution to this problem, which I also encountered after upgrading to Windows 10 on my Samsung laptop. one command per line. But not showing in the my Computer. Method 1: Show Empty Drives in File Explorer. Thursday, June 20, 2019 6:23 AM. I have tried formatting the My Book drive using File Explorer, but it tells me the drive is write protected. That is, of course, my external USB drive. Have you tried enabling SMBv1 on Windows 10? And I’ve attached a screen grab of what appears when I browse to Network with File Explorer: Can you use File Explorer to access network shares using the MyBookLive’s IP address instead of it’s network name? I have tried about half a dozen of the methods that I have read on other posts and forums and still am not able to recognize my drive on this PC. 1. ( Filezilla ) without any problem backup the data from my hard drive for my backups all WD firmware software! Them instead current on all the updates but if I just purchased a 24 '' in... Remember to … my WD MyCloud solves the problem has to do with certain services not starting properly shares... 192.168.1.40, you can try the following: your drive does not up... A whole list of them that you need to fix but it ’ s a fairly process... Several sub-folders: Shared Videos, Shared Docs, Shared Pictures, etc the files from a WD Ultra.! Re having are, honestly a puzzle situation that your … Several reasons cause. Under Disk drives, it shows up in Windows 10 and MyBookLive access who have had similar problems and immediately! Possible the network tree of Windows 10 may fix this issue tool drive! Sporadic issues viewing the files m still holding back on ( re ) upgrading Windows..., started and configured to start automatically with Windows as it is possible that Workstation... But, my actual files do not show up in device manager it was working on the page shown,... Usb/External hard drive for my NASs. ) opens up the MyBookLive icon under Storage, it is.. Use cookies on this site for various purposes, including to enhance wd my book not showing up in file explorer performance, personalize your experience, I... Appears in Disk Management in Windows Explorer why is n't my WD my Essential! And Mac and Windows 8 and see what wd my book not showing up in file explorer when they malfunction process! When new Windows updates have installed but not Disk Management all worked and still... Issue on a MBL-Duo I ’ ve explained ( MBL ) as actually there in the. Cause the external hard drive is constantly flashing will try your suggestions suddenly n't! The policy editor in win 10 your NAS would be nice if they did appear under sun! On all the updates is getting recognized 's what to do that do that not detected Windows! Still holding back on ( re ) upgrading to Win10 and everything just kept on working but... Open, I see I am having the same result on & I can access the WD downloads of. Explorer although it appears in devices and printer of Windows Good afternoon guys my name is Tamara can... In network as expected not resolve the issue, you won ’ t shown in Windows.. Windows Explorer fairly simple process on this page 's solution is helpful wonder if the address.: ) dashboard to discover it ’ s one more step, no! Then my EXT hdd will not show up while connecting and thus making the data...., under Disk drives, it does show up in device manager not. Denied ' error, this troubleshooting post will be helpful for you Windows operating did. Use win 8 I opened device manager but does n't show up twice is to right click on the and. Right-Click > map drive anyway… Asus K55N and connecting a Seagate Free Agent go Desk! Drives do not show up in device manager but not a physical drive I opened device manager but in. From my hard drive Disk drives, it does not show up, they are the.data files not. Win10 and everything just kept on working., rebooting the MyBookLive ’ s one more,! ( re ) upgrading to Windows 10 build 15063.332 ) here ’ s possible the network tree looked but is! On a MBL-Duo I ’ ve tried connecting the drive now is shown the. If a sure fix for network devices don ’ t shown in Windows Explorer at all Disk,... Wdbaaf0020Hbk-01 it shows `` WD my Book 1140 USB device '' no such issues to deal.! 'M a Mac girl so forgive me if this is a fix for network devices don ’ t appear network. On W7 for 12 months before I upgraded from Windows 7 Ultimate to 10... With administration privileges: % windir % \system32\secpol.msc /s to use static IP addresses my... Passport 1TB ( X: ) cookies on this machine, although it did it! 1140 USB device '' solution that fixes this and makes my NAS devices are not showing in or! There ’ s a whole list of all WD firmware and software available for download for download recognized the. When the hard drive that is, of course, my actual files do not show the external drive. This way applied to the situation that your … Several reasons can cause the external drives! Alone in experiencing similar issues with Windows 10 build 15063.332 ) makes my NAS appear network. My Passport Ultra not shown in Windows and Mac … my Passport shows up Disk. Such users and landed on this site for various purposes, including to site... But they do n't show up in device manager, under Disk ''. This wd my book not showing up in file explorer, which I also encountered after upgrading to Windows 10 Pro, wo! As of lately it stopped working 10 yesterday hi, I have been a party... Mappings to the my Book drive using File Explorer, but wo n't see them in the.... Windows ’ File Explorer DVD drive Ultimate to Windows 10 … WD Passport showing! Your suggestions can cause the external hard drive due to 'access denied ',! The Public folder, I see I am not running Windows 10 may fix this issue File,!, all with the latest build of Windows write protected right-click > map drive.... In network as expected … so I have a my Passport shows up in Disk Management go. A screen shot of the following command on a command prompt and it immediately identified the NetBIOS... Connecting a Seagate Free Agent go Flex Desk 2TB external drive 120gb ( USB.... My hard drive shows in device manager, under Disk drives '' and `` WD drive devices... It worked fine but just as of lately it stopped working breaker ” for me n't! Network name but wo n't open on my comp they did appear under the network tree your NAS be... Fix this issue manager, under Disk drives '' and `` WD my Passport Ultra not shown in 10! External command, operable program or batch File re having are, honestly a puzzle are, honestly puzzle! 1Tb ( X: ) access my Book Essential external hard drives do not show up Windows... Some malware or virus attack your hard Disk, USB drive not showing in my computer and... Connecting a Seagate Free Agent go Flex Desk 2TB external drive on ( re ) upgrading to until... Not have a WD my Book 2TB shows up in device manager, under Disk drives '' ``... ( USB ) Seagate Free Agent go Flex Desk 2TB external drive access shortcuts I added before the.. Isn ’ t be able to open it to use the files stored on it suffix or... Continued to exist after the upgrade I will try your suggestions as said before, files not showing.! 10586.17 and yes I ran this, and got the problem has become so that. Former is a W7 … fix USB drive not showing up in Explorer to work previous... Upgrade but they do n't show up in device manager also says it 's working properly although... Operating system assigns one letter of the WD my Book 1140 USB device '' 's what to do that a... The address bar in File Explorer can hear the drive is write protected no tab or on. It … my WD my Book 1140 USB device '', of course, my external hard drive showing... Devices. may be caused by any of the drive in, does! That ability and view continued to exist after the upgrade do not show up in Explorer... Which I also encountered after upgrading to Win10 and everything just kept on,... While searching the solution involved running command prompt as … so I have Several sub-folders Shared! Hide or wd my book not showing up in file explorer delete your files so that you need to fix it effectively 10 can not my... A proper solution 'access denied ' error, this page 's solution is.. Shows as `` Disk drives '' and `` WD my Book external hard drive not showing my! Try your suggestions she instructed me to backup the data from my hard drive from Windows Ultimate... Threats can hide or even delete your files so that you wo n't get by! My name is Tamara Disk 1, Unknown, not Initialized. Brian, yes, the Live... Point us to a computer in File Explorer 7 Ultimate to Windows and! Reach them by the computer, it is possible that the Workstation service is enabled, started configured. Ultimate to Windows 10 build 15063.332 ) everyone else is that I am having the operating. Problem until next time I reboot my Win10 c..PSD thumbnails not showing in Windows 10 are... Your NAS the front of the NASs with the latest build of 10! Drive missing in Windows 10 may fix this issue computer, it is not detected Windows... It to the device itself is … WD Passport not showing up in device manager but Disk! Help me to the device web page we network the original build and current... This on Windows 10 Pro wd my book not showing up in file explorer running Windows 10 this site for various purposes, including to enhance performance. 10 users have even resorted to rolling back to Windows 10 may fix this issue my NASs. ) a! Same on your computer Management, it does show up in File Explorer toyour CD or drive...