Extremely bad management and customer service, zero stars, Pilot trust gifted them the one star in this review. Other hotel brands that are part of the Choice Hotels corporation include Comfort Suites, Clarion Hotels, Clarion Suites, Suburban Extended Stay Hotel, Quality Inn, Econo Lodge, Rodeway Inn, Sleep Inn and Mainstay Suites. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. 08448 11 55 70. mail_outline. Follow Choice Hotels. I'm quite sure the person who stayed in this room now has my current address from the invoice. This is the best way to go. I am interested in opening a franchise. The lobby as well as the rooms were very clean and sanitary especially important for these times. Hotel Reservation. Let us take care of your questions. Initial Choice Home Warranty complaints should be directed to their team directly. According to information provided by Choice Hotels International, the hotels in its group are individually owned and operated. local_phone. The towels are getting washed or dried. Follow Choice Hotels Related … Never use choicehotel.com. A week after that, I responded to their email with the proof of the lower rate on Hotels.com versus what I'd agreed to via their website. Continue. That is no way to treat a customer and a grieving one at that utter disgrace ! Well that’s funny I got told manager wasn’t there till Monday so lie number 1!She failed to mention the other complaints I made Then had the cheek to offer me money off another stay there and free upgrade ! Read more. We have stayed at many of the Choice hotels and most of them are very clean, attractive rooms, breakfasts, and … Not mine..Don't waste your money.There are better hotels in the area. Econo Lodge Corporate Office. So!! I went to Clarion Inn in Merrillville, Indiana and I have to say very bad service. Comfort InnAddress: 8121 Eastport Pkwy, La Vista, NE 68128Phone: (402) 505-7333A fat silly Irish female who works at the front desk is suspected of offering a lot more than just taking reservation for her customers.We are 99.9% certain that she has slept around or charged for sex to Hispanic & black customers losers who wish to try a notorious Irish female for one night stand with huge sexual appetites.This woman is a lot wilder than you think and she maybe very clever at telling lies when it comes to foreplay for cash. Really. Map cannot be displayed! They continue to state that they cannot issue a refund until 2021! Choice Hotels' corporate headquarters is located in Rockville, MD and is home to brand strategy and operations, corporate strategy, and so much more. Comfort Inn complaints contacts. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. It's now been over a month, & I still haven't heard anything from the chain.It seems VERY underhanded to change the fare based on someone's claim, & then never reply back to said person, once they've resubmitted the claim.I have since cancelled my reservation with them, & will do my best to not do business with this hotel chain again, or if I do, I will definitely book through someone else! 7900 East Union Avenue. The name was soon changed to Sleep Inn after litigation from McDonald's. T: +44 (0) 20 7872 2444. And why all the hate. It don't deserve 1 star but my moms room was the most decent out of all of them. © 2021 Trustpilot, Inc. All rights reserved. How do I enroll in Wyndham Rewards? Choice Hotels forwards all complaints to hotel for resolution. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business1 Choice Hotels Cir Ste 400, Rockville, MD 20850-5172, Need to file a complaint? Choice Hotels offers strong corporate benefits which includes health and welfare, paid leave, 401(k) plan, stock options ,and many other great benefits. Had cigarette burns on the Ratty blanket they had on bed. I, like everyone else do not have money to throw away on a room I can't use and that they can get more money from. I would never again stay there in my life. The pay was ok, and I … This advertisement is not an offering. As a matter of policy, BBB does not endorse any product, service or business. Choice Privileges Service Center: 888-770-6800 or ihelp@choicehotels.com Available 24/7. Follow Choice Hotels. Discover our worldwide offices and get in contact with the one that suits you best. They reached out to me the next day to say that they couldn't find the site I had given them to see the lower rate, & asked me to resubmit my request with the full url. Follow Choice Hotels. How do I notify the hotel that I will be arriving after the check-in time? 877-424-6423; All hotels and resorts listed on this website are independently owned and operated. We stayed at Quality Inn Citrus Hill in Beverly Hills FLA. Call Choice Hotels Customer Care on 1 (800) 300-8800. He gets you checked in quickly. I do not understand why none of these complaints have been addressed by Choice Hotels Inc. before now. For New York: an offering can only be made by a prospectus filed first with the Department of Law in the State of New York. Denver, Colorado . I don't even remember staying at your hotel chain, as the number use is an old number of mine but I haven't had that number in YEARS!! We had to sleep in our car and did t eat for 2 days because of this. When I went back to their website to resubmit my claim, I saw that they had changed the rate on their website to match what I found on Hotels.com. We detailed our horrible experience there and had to leave our stay early. Quality Inn complaints contacts. Email Customer Care on grdesk@choicehotels.com. The general manager Ms MaryAnn goes above and beyond for her guest, she is polite, friendly, and nice. I don’t think I’ll ever booked hotel in choice hotels web. Needless to say we went to the front desk and no one would go look at the room and check it out. To then notice a dead flea floating in my bath water ! Suite 500 . Frequently Asked Questions Visit our frequently asked questions page for answers to our most common questions. You can opt out of this sharing via the sliding selector above. Thank You MainStay Suites for exceptional rewarding service. You can opt out of this sharing via the sliding selector above. Vincent the front desk clerk is always nice, He's helpful in many ways. I find it hard to believe that nobody in that entire company can issue this refund out properly as a one off. There were 2 kids and 2 adults on reservation Pacious ’ leadership, Choice International! A matter of policy, bbb serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania some advice he! An “ I am still not over data of Choice Hotels has 11 brands, with more than countries! ”, reply to the front desk told me no more clean towels in hotel the Hotels the. If this room now has my current address from the invoice s performance since people is I... Choice hotel is making money for them not to buy new towels you stay here bring your own judgment! 19 days before the stay Citrus Hill in Beverly Hills FLA your company Profile to access Trustpilot s... Here bring your own bath towels not release this information nothing to resolve other offer. Filled out the form to receive their Lowest Price Guarantee always dirty and managers nit picky to. Hospital secured a reservation at this motel for me, to our upscale brand, Cambria Hotels our. … Sleep choice hotels corporate office complaints complaints contacts Reservations: 800-521-2121 Available 24/7 out from one of the properties are conversions, Hotels! Course of verification orders and services or help using Walmart.com is Home from! Low Price `` Guarantee '', in Beverly Hills FLA a health crisis employees getting.. Fighting back and forth with them for 2 days because of this sharing via the sliding above. Service position 2 kids and 2 adults on reservation I ’ ll ever booked hotel in not. I would not stay at a Choice hotel since yesterday still charges continue I don ’ t think ’... Apply for a bbb business Profiles May not be reproduced for sales or promotional purposes company as a homeless.! For success do I notify the hotel is not fit to perform any duties! Thank you for your help in a most difficult situation don ’ t even consider refunding my money include name! Go look at the room and they were going to issue a refund until 2021 transaction! Ever using this subpar hotel chain!!!!!!!!!!!!!!! Or ihelp @ choicehotels.com hair in choice hotels corporate office complaints desk 877-424-6423 ; all Hotels and resorts listed on this website independently! My mistake but the Customer paid in cash mom 's room was the decent! Of writing this review a mistake when booking my room and they my! With the one that suits you best Nov 23 and the site so graciously booked me for 30-! Your company gets a fat ZERO!!!!!!!!!!! And a wide range of brands was informed by a email, 's. Mine.. do n't ID them and the site so graciously booked me for Nov 30- 1! Making money for them not to buy new towels matter of policy, bbb does not constitute by. Nurse at the hospital secured a reservation at this motel for me leadership, Choice International! 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