Please complete the form below to register your Trex® product warranty. File a Claim by Mail. Submit Warranty Claim Step 1 Of 2. TREX ® PRODUCT SAFETY INFORMATION. And even better: our high-performance decking products come with an extra layer of … Used with permission; all rights reserved. Most countries offer a two-year warranty. Please complete the form below to register your Trex® product warranty. Composite Decking See Garden Decking and More; Deck Railing; Deck Drainage; Outdoor Lighting; All Products; Start Your Project. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description and photographs of the affected area of the Product, proof of purchase, and if the claim relates to the warranty on stain resistance, proof of compliance with paragraph 1. above, to the following address: Trex Company, Inc. Trex Reminds Consumers of Replacement Program For Defective Decking Manufactured Between 2002-2007 For Sale in Western US. China, Hong Kong, Macao, and Taiwan offer a one-year warranty. Trex is engineered to endure decades of foul weather and foot traffic, with the warranty coverage to prove it. The power of the outdoors has met its match. Online Warranty Information. Please complete the claim form and send supporting documents to: Trex Company, Inc.Consumer Care160 Exeter DriveWinchester, VA 22603-8605USA. The power of the outdoors has met its match. Settlement: Letter has been received & we are processing your settlement. According to Trex, all newer products being sold today are designed to resist fading and are backed by a 25 – year Limited Fade & Stain Warranty that guarantees products will not fade in color from light and weathering exposure by more than 5 Delta E (CIE) units – a margin of difference that would be hardly noticeable to the human eye. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. Trex Reminds Consumers of Replacement Program For Defective Decking Manufactured Between 2002-2007 For Sale in Western US. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. If after following the troubleshooting tips you still need to submit a Claim you can do so by clicking the Start a Claim button at the bottom of the page. Proof of Purchase (only 1 required) - Photograph with Trex product identification lot code or end tag. Composite Decking Explore Our Transcend® Collection; Deck Railing; Joist Protection; Outdoor Lighting; All Products; Start Your Project. Homeowner Contact Information * Denotes a required field. Photos © 2020 Scripps Networks, LLC. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. Offer Sent: We have emailed &/or mailed your formal offer letter, & we are awaiting your response. How do I file a warranty claim - Outside US or Canada. Start Claim Process. Customer … 2. Due to your Trex Outdoor Furniture retailer’s service policy requirements, they may need to submit a warranty claim for you. Surface Flaking Class Action Settlement Customer Relations 160 Exeter Drive Copyright © 2021 Trex Company, Inc. All rights reserved. Why Trex® Get an Estimate Discover Which Trex Fits Your Budget; Trex vs Timber; The Industry Leader; Always Eco-Friendly; Planning Resources; FAQs; Plan Your Deck; Design Considerations; Products. 160 Exeter Drive. Surface Flaking Class Action Settlement Creation: Your claim has been started, but not all necessary information has been supplied to us. If you purchased your Trex Outdoor Furniture directly from trexfurniture.com, please submit your warranty claims via email to customerservice@trexfurniture.com. If you haven't registered your headphones, or registered before December 29, 2019, you'll need to start by registering your headphones for warranty. Trex Company, Inc. (hereinafter “Trex”) warrants to the original purchaser (“Purchaser”) that, for the period of time set forth in the following sentence, under normal use and service conditions, Trex®products shall be free from material defects in workmanship and materials, and shall not split, splinter, rot or suffer structural damage from termites or fungal decay. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1 … To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description and photographs of the affected area of the Product, proof of purchase, and if the claim relates to the warranty on … A bicycle must be registered with Trek Bicycle Corporation before a warranty claim may be processed. City* This field is required. Any claim against this warranty must be made through an authorized dealer or distributor. File a Claim by Mail. TREX ® PRODUCT SAFETY INFORMATION. Customer Relations 160 Exeter Drive Winchester, VA 22603-8605 Why Trex® Get an Estimate Discover Which Trex Fits Your Budget; Trex vs the Competition; The Industry Leader; Always Green; Shell Technology; FAQs; Products. Claim Forms must be postmarked no later than the end of the express limited warranty period applicable to the Claimant’s Trex Product if no Prior Claim has been made. First Name(s)* This field is required. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. Proof of purchase is required. CLASS ACTION SETTLEMENTS. Address* This field is required. Mold and Color Fading Variation Class Action Settlement TREX®LIMITED WARRANTY. Customer Relations 160 Exeter Drive Winchester, VA 22603-8605 Claims made outside the country of … 2. Between my main deck attached to the house and the smaller deck and gangway that lead to my floating EZ-Dock, I have just under 900 square feet of Trex surface, or about 1,800 linear feet of 1″ x 6″ Trex boards. Copyright © 2021 Trex Company, Inc. All rights reserved. 2. With virtually every product covered by our original industry-leading 25-Year Limited Residential Warranty, you can rest assured that your garden investment is well protected. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description and photographs of the affected area of the Product, proof of purchase, and if the claim relates to the warranty on … Last Name(s)* This field is required. I hired a well-reviewed local contractor who added additional deck joists (so they were 12″ on center) and installed my new Trex deck. And even better: our high-performance decking products come with an extra layer of coverage: an additional 25-Year Limited Residential … To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty … Complete this form if you are submitting a claim for Surface Flaking in the Trex Class Action Settlement. the warranty for the dimmer, timer and transformer for both shall be three (3) years, and the term of the warranty for the motion controller for both shall be one (1) year, in each case provided that a Trex transformer is used (with no warranty on any components if a Trex transformer is not used), and any other parts or accessories Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. To make a claim under this limited warranty, Purchaser, or the transferee, shall send to Trex, within the warranty period referred to above, a description of the claimed defect and proof of purchase, to the following address: Trex Company, Inc. - Invoice from dealer or retailer; or. Please complete the claim form and send supporting documents to: Trex Company, Inc. Consumer Care. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. Please complete the claim form and send supporting documents to: Trex Company, Inc. Consumer Care 160 Exeter Drive Winchester, VA 22603-8605 USA. Trex is engineered to endure decades of foul weather and foot traffic, with the warranty coverage to prove it. Surface Flaking Class Action Settlement. Online Warranty Information. Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. Step 1: Register your headphones. To make a claim within the warranty period under the Trex Limited Warranty by mail, you may contact us at 1-800-BUY-TREX (1-800-289-8739) and a claim form will be mailed to you. Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. HGTV, HGTV Smart Home, HGTV Smart Home Giveaway and their associated logos are trademarks of Scripps Networks, LLC. By choosing your country, you acknowledge that you have read Trex's Privacy's Policy, California Transparency in Supply Chains Act. 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