If you have connected a faulty keyboard, of course, you will not be able to use it. Do you see the same problem there? Show 14 more comments. Much as recovering or resetting a forgotten password may sound like a bother, its a small inconvenience that’s entirely trumped by a Mac protected with a solid password. Try connecting another keyboard to your keyboard and check if you can input properly. Everything worked good until I logged out. It's very strange, and a bit alarming! Active today. Stranger still, I can't enter the letter e using the keyboard viewer. in sleep mode and, upon “waking” the Mac up to do so by clicking the mouse instead and waiting for the Mac to be ready to “do stuff”, then turning the keyboard on. Even though you can set up your Mac to automatically log into your user account without a password, your computer is going to be more secure if you use one. I don't yet have a wireless keyboard but it is on order. If you still can't type the letter 'e', you probably need to contact Apple for evaluation and service. While this account is generally hidden and inaccessible, you can quickly get to it for its administrative capabilities by booting your Mac into single-user mode. Rep: 34.5k. So when your keyboard is not working, resetting the SMC is worth a try. Enter an incorrect password three times and you'll be prompted for an Apple ID. In response to Neil_B, Feb 3, 2015 7:34 AM in response to Staffdaman In response to Staffdaman. Check the USB port at the back of your Mac and make sure the keyboard's not been yanked out. To do this, open Disk Utility where you will see your drive grayed out in the list of devices. If you do have FileVault enabled and can’t remember either your password for unlocking the drive or the drive’s recovery key, then you won’t be able to recover any data from it. This seems to eliminate the issue most of the time. Jan 2, 2014 10:54 PM in response to thomas_r. To manage hidden files, you can temporarily show all files in your current Mac’s Finder by running the following command in the OS X Terminal app: defaults write com.apple.finder AppleShowAllFiles -bool TRUE; killall Finder. Note that only Intel-based Mac computers have an SMC. Problems with your Mac’s built-in keyboard are always more worrying than any problem you may encounter with an external keyboard. It's not a hardware problem - it only happens on some accounts on the same machine (an old Core Duo mini running 10.6.8). A final option for resetting your password is to use Apple’s recovery tools. 0 /1024. Turn off Bluetooth or disconnect any connected keyboard. To maximize your Mac’s security you should have both an administrator account for administrative tasks and a standard account that you use for your primary identity (you can still perform administrative tasks from within your main account by authenticating with the administrator credentials). Restart the Mac, and immediately hold down Command + OPTION / ALT + P + R keys together – keep holding the keys down until you hear a sound and see the screen flash, it may take a few seconds The Mac should make a chime sound again, then let it boot as usual When the Mac boots back up again, USB should be working as usual. In response to Staffdaman. If it's still happening in safe mode, it's gotta be a hardware problem. Fortunately, if you have lost your password, there are several approaches you can take for either regaining complete access to your Mac or, at least, getting to the specific data you need. Once rebooted, close the lid to put your MacBook to sleep and leave it for 2-3 minutes. The approaches I outline below depend on how much access to your Mac you currently have. They now want to replace the logic part on the mother board and reprogram it. If your keyboard is not working/being detected while booting up your Windows 10 computer, this tutorial is for you. Cancel Post comment. To start the conversation again, simply ask a new question. In response to thomas_r. The first thing to check in this scenario is whether your keyboard is indeed working and is in a working condition. You'd have a hard time using the Mac meaningfully after login without the letter 'e'. This discussion is a year old - did you ever find a solution? In response to Staffdaman. Trouble is, I can't log in to the iMac because the keyboard is not paired. Every Mac has a main user account called “root,” which is the system account that’s used to launch the essential background services required for your Mac to operate. (If you instead see a Change button next to the Apple ID entry, your ID is already associated.). I can watch it happen on the keyboard viewer. Viewed 13 times 0. Open the lid and the trackpad should be working as normal. But should the bad thing happen, it’s nice to know you have so many fallbacks. Target Disk mode lets you access your Mac’s hard drive as an external drive, provided that you don’t have FileVault enabled or a firmware password set on your Mac. More Jan 3, 2014 3:15 AM in response to Staffdaman, Jan 3, 2014 6:10 AM in response to Staffdaman, Feb 2, 2015 5:46 PM in response to Staffdaman, User profile for user: Mac mouse broken (or simply not working the way you want)? In response to thomas_r. Reboot into Recovery mode or Internet Recovery by holding Command-R at startup. Note that of the options I present here, this one should preserve the link to your keychain, allowing you to continue working seamlessly with your new password, without having to store other passwords in your keychain again. To overcome this, you can select the drive mounted via Target Disk mode, press Command-I to produce the drive’s Info window, and enable the option to ignore ownership on the volume (at the bottom of the information window). Get it looked at by Apple. iMac keyboard not working my iMac keyboard is not paring with my iMac can't login Answer this question I have this problem too Subscribed to new answers Apple includes several options for resetting account passwords in OS X. Jan 3, 2014 6:10 AM in response to Staffdaman I bought a iMac 27” off eBay and included in the sale was an Apple trackpad and Magic Keyboard. From here you can manually copy data from the drive or use Apple’s Migration Assistant or Setup Assistant tools to transfer your data. Feb 3, 2015 6:50 AM in response to Neil_B By Kris Wouk / Sep 13, 2019 / Mac. You'd have a hard time using the Mac meaningfully after login without the letter 'e'. In response to Neil_B, Question: Select it and click the Unlock toolbar button and then, after supplying your password to unlock the drive, you can select your disk in the password reset utility. Add a comment . Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. But I am … To check if this is the issue, turn off Bluetooth on your Mac. If not, move on to the next possible fix. If the keyboard continues to be an issue in that regard, but is otherwise working properly, I advise my customers to simply turn the keyboard off before putting the Mac. To do this, click the lock icon in the Users & Groups system preferences to authenticate, and then click the account you can’t log into. There are ways to reset your login password, but the problem is not the login. The mouse works, however. Change the connection. If you’ve used any computer for any amount of time, you know that eventually something is going to stop working. MacBook :: How To Login If Keyboard Not Working Oct 19, 2010. When you see the command prompt, enter the following command to put the boot drive into read and write mode: Now run the following command to load Open Directory (Apple’s account directory service in OS X): launchctl load /System/Library/LaunchDaemons/com.apple.opendirectoryd.plist, Reset the password for your user account by entering the following command (replace “username” with the short name of the desired account), In OS X you can bind your user account to your Apple ID and then use it to reset your OS X password if you’ve lost it. Read our, Learn more about Macworld's Digital Edition. In that case, try restarting in safe mode. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time. Jan 2, 2014 6:22 AM in response to Staffdaman Select your boot drive in the utility that appears. Note: When you purchase something after clicking links in our articles, we may earn a small commission. Turn the device off and on. If it's still happening in safe mode, it's gotta be a hardware problem. Connect this Mac to another one via either a FireWire or Thunderbolt cable and its hard drive should appear as an external drive to your second Mac. How to Fix a Keyboard Not Working on Mac. Click the Input Sources tab. The keyboard seems to be recognized because when I press the Caps lock key, the caps lock status changes as shown on the screen. Capital E works just fine. When you’re finished accessing these files, hide your files again by using this Terminal command: defaults delete com.apple.finder AppleShowAllFiles; killall Finder. Jan 3, 2014 4:06 AM in response to thomas_r. We run through how to troubleshoot a Mac that has stopped working, helping you find out what's wrong with your Mac and how to fix it! To proceed you’ll need to know the short name of the account for which you would like to reset the password, and then perform the following steps: Restart your Mac and hold down Command-S at the boot chimes. In the BIOS keyboard test it's fine though. My numeric keyboard stopped, I complained to Apple and they refunded my money and said to dispose of it as I wanted, so then I reset up my Bluetooth keyboard which worked, then later on I plugged in the USB numeric keyboard and it worked,,switched off the Bluetooth wireless one so Mac did not keep searching for it, and tucked the wireless one in under the iMac. Reece @reecee. Follow the on-screen instructions and you should be able to change your password and then log into your account. Any ideas? While you should be able to browse all files on the drive in Target Disk mode, there may be some times when you can’t do this, either because of permissions restrictions or because files are hidden. Q: Launch System Preferences by clicking on the Apple logo in the Menu Bar. Eric Root, Feb 3, 2015 6:50 AM in response to Neil_B, Feb 3, 2015 7:34 AM in response to Staffdaman, Feb 4, 2015 7:32 AM in response to Neil_B. Jan 3, 2014 4:06 AM in response to thomas_r. Is your MacBook not working? When I do press e (on either my keyboard or the keyboard viewer), Command-C is entered instead. Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement. Less, User profile for user: Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. (I don't have any other keyboards to hand.) 62 . Copyright © 2021 IDG Communications, Inc. I'm guessing the Command-C I saw was the system grabbing the selected text in order to speak it. I have a brand new Bluetooth keyboard (replacing an old one I spilt coffee on) and I would like to pair it with my iMac. In response to Staffdaman. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Can't log into Mac because keyboard cannot type e...any suggestions The new keyboard is based on the Magic Keyboard that ships with the iMac. Reboot into Recovery mode or Internet Recovery by holding Command-R at startup. MacBook Pro :: Keyboard In Login Screen Not Working? To start the conversation again, simply ask a new question. Feb 2, 2015 5:46 PM in response to Staffdaman How do I resolve this chicken-and-egg situation? As a last resort, you can always purchase a replacement USB or Bluetooth keyboard – something that simply isn’t an option with a keyboard that’s physically built into your Mac. The login screen does not accept input from my keyboard when entering the password for my user. In response to Staffdaman. Reboot your MacBook from the Apple menu. Staffdaman, Can't log into Mac because keyboard cannot type e...any suggestions. I just received a 13inch MBP i7. Many Mac users go with the full sized Apple wired keyboard rather than a wireless keyboard so that they can have a dedicated number keypad on their keyboard. But when typing the letters and numbers that make up my password, all characters are ignored and no input is shown. Ask Question Asked today. Choose Terminal in the Utilities menu. If you still can't type the letter 'e', you probably need to contact Apple for evaluation and service. It was the "Speak selected text" key. eFix Ltd (UK) 7 . I'm having the same problem. This is annoying no matter what, but it’s a much bigger problem if key hardware like your keyboard isn’t working. Feb 4, 2015 7:32 AM in response to Neil_B To use Target Disk mode, restart the Mac you wish to access and hold the “T” key when you hear the boot chimes. If it's not, click the add button (+) and choose from the languages that appear. It's wise to try a different USB port if you have one available. Posted: 11/19/2016. Look for Bluetooth settings. 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